For the goal of cancelling all reservations of A.A. flights from TPE stopover NRT to LAX and return to Taiwan , please . I generate a slip-up of touching reservations of A.A. by way of cellphone skyscanner computer software on 13th Feb.
I have been an AA purchaser for more than twenty five yrs. Your service has become disappointing to mention the least. It is actually in all regions of service from check in to , tavel to baggage dealing with.
When there was a couple of 50 % hour to land I observed the flight attendant who observed us be guided to seat there, Mrs Fatima, she remenbered in the identical moment And that i get in touch with him and she recurring that we really ought to be there. During this instant he explained “remember to, don´t fear, I´m not nervous anymore, so that you shouldn´t be apprehensive any moreâ€.
On December 25, My three sons And that i experienced a flight from Cleveland to Phoenix which was to depart at seven:50 that has a quit in Charlotte NC. At about 3 or four pm around the day of our departure, American Airlines delayed our flight which might make us pass up our relationship in Charlotte which had no other flights out to Phoenix that day OR the following! And why the delay? No rationalization. So without any help from an AA representative..(Virtually just as if it had been our fault) we observed An additional flight by Dallas…which remaining in an hour in addition to a fifty percent. We made it for the airport but with yet another rude AA consultant, (I recognized it absolutely was chaotic with the holidays and all) I was assured that I could get my bag in Dallas given that we now had to spend the evening there. I requested him regarding the tag that seemed like it was checked to Phoenix and he claimed curtly, you’ll just select it up in Dallas and recheck it each morning. Properly the bag did not make it over the conveyer in Dallas. Once i requested A further agent about it, he stated it was in an enormous room and it absolutely was going out after we still left each morning. I advised him I needed it for my resort remain, and he told me it will just take four hours to obtain it. Alright…nevermind…I’ll be again listed here in four several hours!!! So I remaining for your Dallas hotel without my baggage.. Received on our flight the next early morning and took off by the due date.
Whenever we boarded flight 556 in monte go bay currently we ended up the main persons inside our area of the cabin and we observed a backpack tucked driving row eight without having human being any where that it belonged to . We pointed it out to a man with an AA uniform who seemed to be a passenger and he was very rude saying it belongs to an AA staff and clearly I have to have never been on such a airplane ahead of. My husband And that i truly feel incredibly not comfortable with such a response from 1 within your workforce!!
I've a request reference variety 14716375252 from the vacation taken last Nov. sites I would want to know the businesses response.
Due to a family hardship, we've been not able to make our vacation as Beforehand planned and had to cancel our reservations. We spoke to some representative at American Airlines and discussed your situation to her, and she proposed that we Get in touch with you.
i would like to know if there are immediate flights from jfk to barbados in september 2014 i am tryng to guide a flight and cant have a immediate flight has the system improved
The web site would not function. Whichever tab I choose on the site doesn’t operate. I wanted to Verify the status of my flight And maybe ebook A further just one but nothing at all works.
I flew American Airways for the first time and it'll be my last time it absolutely was essentially the most Awful encounter I'd ever had which has a airline. by no means yet again you experienced far better Get the act with each other
I used to be seeking to buy ticket for fifteen year previous son and couldn’t use Internet site for he was deemed small. I known as shopper service and she assisted me with airline acquire. I especially asked if I needed to terminate if I could inside of 24hours. This attendant claimed Indeed. I discovered 4 several hours later on The rationale son would need to fly was cancelled. I known as back to terminate the flight the attendant told me I couldn’t cancel flight and it absolutely was a nonrefundable ticket. I informed her scenario as said previously mentioned she reported she couldn’t do everything. I asked for just a supervisor, I got a person and stated the situation, she reported I couldn’t cancel it and acquire my money back she was extremely rude and hung up on me. I identified as back again to check with for another supervisor and as I used to be talking to this supervisor she educated me that the last supervisor stated in her record I refused voucher. What ever a voucher was I was not even guaranteed. Then next supervisor informed me what she thought. Hence the flight wasn’t cancelled because she stated to wait a pair times just before I make my closing choice and he or she would wave shifting cost to do so and I shouldn’t have any hassle.
I felt compelled to point out which i can no more fly along with you, when you go on to take care of folks devoid of respect. The newest, the service Puppy concern. What on earth is Incorrect using your instruction? Whatsoever it can be, I can not fly with a business that cannot thoroughly train its staff. Fantastic bye!
So I’m sitting down in a single of the fucking late planes once again.. Pilot states 25 moment hold out on the fucking runway because of some
I've included an post that outlines your company as getting the worst airline during the field which isn't some thing to get proud of. Based on my experience I'll say that i'm by no means gonna fly with your organization once more, and neither will anyone I do know. I have by now publically declared my frustrations using your airline on the many social networking web sites.