Initially, although this email just isn't supposed as a reaction into the remarks you only submitted, it does confirm We've been given your feedback and have assigned a reference quantity, which the thing is underneath.
The pink tape to obtain a response a couple of authentic messed up vacation from start out to finish is horrible. I are actually seeking to have a response from AA however the operate close to is what AA wants so you will hand over..GUESS WHAT ? i dont surrender very easily. so AA i await your remedy.
soon after arrival at airport I used to be informed the flights were overbooked and I could reach Dallas the following morning but not to Las Vegas.
Just composing to Allow you are aware of inspite of The problem in getting to my desired destination on March two, 2016, along with the disappointment I had Using the scheduling from you, I was very happy with the employees at Charlotte, North Carolina. All that I arrived in contact with ended up most helpful and kind.
My husband and i had a flight leaving Richmond Virginia by using a final location of Seattle Washington. We are acquainted with traveling and experienced flown other Airways previously that week planning to and from a number of Places. We had all our facts and went to make use of the American Airlines kiosk to print our boarding passes. The kiosk didnt request if those who are traveling are army personnel so we began in excess of and waited in line to talk to some representative at the counter. The moment we were being up in the counter we informed a Girl guiding the counter that my partner is in the military and we experienced two bags to examine in. Thats once we were being knowledgeable that our bags exactly where about weight and It could be 250$ excess. We requested to the Woman to indicate us where the package pricing is written. She was not able to deliver that information and went on to inform us we could search it up ourselves. My partner that's enlisted inside the U.S. Coast Guard hasn't had to pay for additional or any amount for baggage, on orders or own. My husband gave her the 250$ and that is when the consultant we ended up speaking with before long turned really rude and threatened to terminate our full flight.
Every so often you find somebody that definitely do The work They're compensated to carry out. I don't just located one particular , I discovered various at American Airlines .Even though traveling 01/25/sixteen from St. Louis Mo. to Ft Lauderdale I left my black canvas Ralph Lauren polo keep it up at the gate, I wasn't authorized from the airplane to retrieve it as the doorway was closed and also the jetway eradicated.
My American Close friend bought tickets on my behalf but I have received no information and facts from you. I haven’t obtained any “range†from you — how am I suppose to select up my ticket at Narita airport?
Up to now you've manufactured us shed 24 several hours of our trip We work hard for break day operate and of your respective days have brought about us reaching our place One particular Total Day Afterwards. Not a pleased shopper and may unfold the phrase.
I am currently on a flight from JFK to LAX on American Airways (flight 0019) and was Exceptionally discouraged that I Practically skipped the flight as a result of terribly Extended strains to receive by way of stability. For my 11:00 battle, I arrived at the airport at 9:45 — pleased to obtain loads of time for you to reach my gate, or so I thought; I scarcely created it over the flight and I was the final 1 from the door without time to get water or use the restroom.
I are actually trying to make connection with the airline for more than an hour or so without any results. what are my alternatives?
Ps I also mailed a complaint to AA through their wed web-site and attempted to resolve this situation and I by no means obtained a response. Just A further fictitious sport supplied you by American
I will never be use AA yet again!! I booked a flight for me and my son to hitch our spouse and children on vacation. Extended Tale limited some thing arrived up and we have been not able to go at the moment. I called your company with over a months notice. Canceled the battle with cellular phone rep John; who was pretty polite. He did not say everything about the level of cost I would be arise for canceling the flight. I identified as back again to check with regarding the cost and I was told which i can be cost $two hundred by AA and $fifty in the supply I accustomed to guide the flight per human being. Which i might have a $fifteen credit score per human being… I requested to speak to her supervisor and Michelle Morgan was the individual I upcoming talked to. She was no help, you can check here I asked to talk to her supervisor and she said that there was no-one previously mentioned her. I instructed her that I was guaranteed that there was anyone earlier mentioned her. Lastly she stated which i could head over to The shopper relations Internet-web-site. Once more I asked her 2 times for her supervisor’s title and she replied consumer relations. I yet again informed her I wished the identify of her direct supervisor, the person that she noted to…the name specified was Jalia Elisidi .
Nonetheless wanting to come across someone to help me with my situation. Have despatched a message to the AA site that has a response that designed no feeling. Have identified as and been informed to mail the message. I attempted to response for the concept that made no perception and I acquired an e-mail back stating the e-mail deal with I responded to is not really is use.